People skills Archive

According to the Portland Business Journal, people skills are described as:

  • understanding ourselves and moderating our responses
  • talking effectively and empathizing accurately
  • building relationships of trust, respect and productive interactions.

A British definition is “the ability to communicate effectively with people in a friendly way, especially in business.” The term is not listed yet in major US dictionaries.

The term people skills is used to include both psychological skills and social skills but is less inclusive than life skills.